SHIPPING
INTERNATIONAL SHIPPING
For shipping outside of Australia, we use DHL Express Worldwide service. Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
All deliveries must be signed for. Ensure someone will be able to sign for the delivery between 9am and 6pm, or provide a business address.
USA SHIPPING PRICES
Free Express DHL Shipping, Duties & Taxes on any orders over $150.
5-7 business days between major metro areas
UK & EUROPE SHIPPING PRICES
Free Express DHL Shipping, Duties & Taxes on any order on any orders over $150.
5-7 business days between major metro areas
ASIA SHIPPING PRICES
Free Express DHL Shipping, Duties & Taxes on any order on any orders over $150.
5-7 business days between major metro areas
ALL ORDERS
Orders placed prior to 12pm AEST will be shipped same day.
We cannot deliver to PO Box or Parcel Locker addresses. Orders to PO Box or Parcel Locker addresses may be subject to cancellation.
During sale periods we will endeavour to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In the case of any delay to processing times, you will be notified by email.
ITEM AVAILABILITY
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
CHANGES TO YOUR ORDER
If your order has already been processed, MISHA accepts no responsibility for incorrect details entered. However, our Returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees.
MISHA reserves the right to cancel any order after purchase.
ORDER DETAILS & PAYMENTS
Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively contact customercare@worldofmisha.com for all Online Store and order enquiries.
Transaction processing is based in Australia, your bank may apply international transaction fees.
Select countries which do not qualify for Free Shipping include;
Shipping prices will be displayed at checkout.
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